bits is an established and recognised company since 2010 Our shop is centrally located in Bournemouth town centre: the company is dedicated to providing the most efficient and reliable Apple Mac, laptop and PC repair service in the area – we excel at what we do.

We are pleased to be the approved repair company, recommended by both Bournemouth University and Arts University Bournemouth IT departments for over a decade. Both staff and students receive 15% off labour charges.

We do not use ‘technical jargon’, instead we outline the best and most cost effective way of repairing your computer, so that you will be in no doubt about exactly what you will be paying for. Our history of satisfied customers is proof that you can choose us to repair your computer with total confidence. Furthermore, we offer a 1 Year Warranty* on all repairs so you can be confident in choosing us for your repair.

When you contact BITS you will be dealing with friendly, personable and patient engineers who have many years of experience in dealing with every kind of hardware and software issue, covering a wide range of devices, all the way from computers, hard drives, to consoles.

Our ethos is one of honesty and professionalism with the sole aim to solve all your hardware and software troubles, at affordable fixed prices and to have happy and satisfied customers, who will return to use our services again in the future. Our 4.6 Star Google Rating is testament to our tens of thousands of satisfied customers over the last 13 years of business.

We are a full member of the Federation of Small Businesses (FSB).

We support Clarity, a local charity that provides employment for blind and disabled people.

Security:Our building is protected by 4K CCTV cameras, recording both video and audio 24/7/365. Our property is alarmed (door sensors, glass break detectors, motion sensors) with Police response, and both CCTV and alarm status can be checked remotely, so our staff can respond and attend the address in minutes in the event of an alarm activation. Our shop is half a mile away from the Police station, allowing a 2 minute response time.

A 360 Interactive view of inside our store

Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair
This has to be some of the worst corrosion we’ve had this year - it’s not looking great for this customer, but that hasn’t stopped us yet!
Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips! 
When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth
Now offering Nationwide MacBook Pro 14"/16" M1/M2 Screen Repair #apple #righttorepair #macrepair #macbookrepair
This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair
This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth
We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.
16" models also coming soon...
#righttorepair #MacBookRepair #macbookpro

The Approved Repair Company


Established 2010

SEBASTIAN EULENFELD
SEBASTIAN EULENFELD
Fast, communicative with really competitive prices (full service including pickup and return delivery to the customer) who replaced the screen on my MacBook Pro. A five-star company worth recommending which I highly recommend.
Carisma Wills
Carisma Wills
After a quick WhatsApp exchange, my personal MacBook was collected, repaired and returned far quicker than expected. And at half the quoted cost from the original manufacturer. Well packaged for safe return. Ferrero Rocher are a nice touch! Works perfectly. Would highly recommend and use again if needed. Thanks.
Jordan Gold
Jordan Gold
Great Job to repair my 2021 Mac Pro A2442 Screen at less than half the price of an official apple repair (£379) I looked around for numerous prices and this was the cheapest I could find. Easy service to use - Prepaid Royal Mail next day delivery provided and the repair was completed within 48 hours of sending off and ready to be retruned via next day delivery. Highly reccommend! Many thanks for your service!
Kevin Potts
Kevin Potts
Excellent and prompt service to recover data from a failed hard drive. Options and expectations fully explained. Happily data recovered successfully. Recommended.
Toni Potterton
Toni Potterton
After a long trouble free period with my desktop - I urgently needed help as my computer became totally unreliable with an intermittent fault. Mohamed and his team were awesome. Ready to help immediately they worked tirelessly and diligently to resolve the problem. In the meantime they made sure I was kept fully up to date with progress using WhatsApp and messages. Adam was particularly helpful and took time to explain several queries with great patience. The computer was sorted out at a very reasonable charge and I am up and running again. Excellent company with old fashioned service and attention to customer satisfaction. These chaps know their stuff!
T Crouch
T Crouch
Absolutely fantastic service from BITS. Reliable and honest.
Jack Heathcote
Jack Heathcote
I've used these guys twice now. Highly reccomend. They're always on time and do an amazing job. I'll be coming back in the future for more tune-ups & fixes. Thanks
Ahmed Abdellah
Ahmed Abdellah
Straight to the point, no waffle and faaaaaaaaast. 100% Recommended 👌
Rodney Dias
Rodney Dias
Sent these guys a MacBook Pro after Apple quoted £700 to replace the screen - no chance when I can do it here for £400. Not only was it cheaper, but the customer service is excellent; the customer service was far and beyond, exactly as you'd expect from a local business. Thank you guys.
Steph Birdsall
Steph Birdsall
Excellent experience with a new battery for my Mac today. Email communication, quote, work everything quick and efficient. Not super local to me but was recommended by a family member and I'd definitely use and recommend again.