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Got iphone 5c and iphone 5s both stuck in recovery mode how much to sort both please

Jason

RESOLVED
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Posted by BITS Support (Questions: 7, Answers: 6)
Asked on December 15, 2015 1:55 pm
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Private answer

Hi Jason,

You can try to put your iPhone Into DFU Mode and see if it will fix the problem.

To do that, open iTunes and connect your iPhone to your computer. Press and hold the Home button and the Sleep/Wake button at the same time. After 10 seconds release the Sleep/Wake button but continue holding the Home button until iTunes pops up a message telling you that it has detected an iPhone in recovery mode.

From there you will have a couple of options you can do including resetting your iPhone (be aware that you will lose all data including photos)

You might find this video useful: https://www.youtube.com/watch?v=ujhBn9v3zOo

If that doesn’t work, please bring them in (or we can collect free) and we will diagnose and repair for a fixed price of £49 each.
Thank you

Marked as spam
Posted by BITS Support (Questions: 7, Answers: 6)
Answered on December 15, 2015 1:56 pm