Book a Collection

Unable to get down to our store? Book a collection, and a member of staff can collect your device from your home or work address.
We offer a free collection and delivery service for Mac, PC and Console Repairs within a 5 mile radius, subject to availability.

Distance from our store (Miles) One Way (Collection OR Delivery) Collection & Delivery
Between 0 to 5 Miles £5 £10
Between 5 to 7 Miles £10 £20
Between 7 to 10 Miles £15 £25
If your address is further than 10 miles away from our shop address, we may have to use a courier service – please call us on 01202 767 929 to discuss. We only use Royal Mail for collection and delivery – we will not use Hermes, Yodel, etcetera.
Our prices for collection/delivery are as follows – you can check your distance from our store here.

Once you send your request, a member of staff will be in touch to discuss your repair options, pricing and collection date/time – we will always contact you to understand your problem first before we collect.

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Time slots vary depending on availability - the specific collection time will be confirmed over a phone call.
Address - Local only, not nationwide
If you are a nationwide customer, please use our nationwide pages (see the navigation bar above)
Please provide a description of the fault with your device, as well as what device you have (i.e. MacBook Pro 2020)- this allows us to provide you with a quote, so you can decide whether to proceed with collection.

The Approved Repair Company


Established 2010

SEBASTIAN EULENFELD
SEBASTIAN EULENFELD
Fast, communicative with really competitive prices (full service including pickup and return delivery to the customer) who replaced the screen on my MacBook Pro. A five-star company worth recommending which I highly recommend.
Carisma Wills
Carisma Wills
After a quick WhatsApp exchange, my personal MacBook was collected, repaired and returned far quicker than expected. And at half the quoted cost from the original manufacturer. Well packaged for safe return. Ferrero Rocher are a nice touch! Works perfectly. Would highly recommend and use again if needed. Thanks.
Jordan Gold
Jordan Gold
Great Job to repair my 2021 Mac Pro A2442 Screen at less than half the price of an official apple repair (£379) I looked around for numerous prices and this was the cheapest I could find. Easy service to use - Prepaid Royal Mail next day delivery provided and the repair was completed within 48 hours of sending off and ready to be retruned via next day delivery. Highly reccommend! Many thanks for your service!
Kevin Potts
Kevin Potts
Excellent and prompt service to recover data from a failed hard drive. Options and expectations fully explained. Happily data recovered successfully. Recommended.
Toni Potterton
Toni Potterton
After a long trouble free period with my desktop - I urgently needed help as my computer became totally unreliable with an intermittent fault. Mohamed and his team were awesome. Ready to help immediately they worked tirelessly and diligently to resolve the problem. In the meantime they made sure I was kept fully up to date with progress using WhatsApp and messages. Adam was particularly helpful and took time to explain several queries with great patience. The computer was sorted out at a very reasonable charge and I am up and running again. Excellent company with old fashioned service and attention to customer satisfaction. These chaps know their stuff!
T Crouch
T Crouch
Absolutely fantastic service from BITS. Reliable and honest.
Jack Heathcote
Jack Heathcote
I've used these guys twice now. Highly reccomend. They're always on time and do an amazing job. I'll be coming back in the future for more tune-ups & fixes. Thanks
Ahmed Abdellah
Ahmed Abdellah
Straight to the point, no waffle and faaaaaaaaast. 100% Recommended 👌
Rodney Dias
Rodney Dias
Sent these guys a MacBook Pro after Apple quoted £700 to replace the screen - no chance when I can do it here for £400. Not only was it cheaper, but the customer service is excellent; the customer service was far and beyond, exactly as you'd expect from a local business. Thank you guys.
Steph Birdsall
Steph Birdsall
Excellent experience with a new battery for my Mac today. Email communication, quote, work everything quick and efficient. Not super local to me but was recommended by a family member and I'd definitely use and recommend again.