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 227 reviews

by Steve Deakin on bits
Great service
Why did you choose us?: Internet search

BITS were polite, helpful and prompt. They explained the options before we went ahead with the repair, carried out the work swiftly and explained exactly what had been done. I would have no hesitation in recommending them to anyone else with a computer problem.

by Steve on bits
Your area: Bournemouth
Why did you choose us?: Google

Fast, friendly service

by Howard on bits
Apple airRepair
Your area: Bournemouth
Why did you choose us?: Great service

BITS provided a great service. The first attempt proved unreliable in testing but second solution worked. They kept me
Informed and gave me lots of options. No complaints!

by Damian on bits
Lenovo ThinkPad
Your area: Bournemouth
Why did you choose us?: Local

Great service, quick turnaround and good value for money
Lenovo ThinkPad not booting, PC World said not on their repair list – BITS fixed it in 24 hours – thanks!

Bournemouth
Your area: Found on web search

I first used BITS for data recovery and to install a new SSD in my MacBook Pro and then again recently to re-flow the GPU on the same laptop. On both occasions the service has been fantastic! Very honest and professional but very friendly. Great value for money service with a reasonably quick turnaround, would certainly recommend them to anyone!

by Alan Guthrie on bits
iPhone fixes
Your area: Bournemouth
Why did you choose us?: Website after Google search

bits have completed 3 iPhone fixes for me now and I’ve been very impressed. I’ve had 2 screens replaced and a charging issue resolved.
In all 3 cases the jobs were completed same day to a high standard. Good value for money.

by Tim – Chartwells on bits
Faultless
Your area: Poole
Why did you choose us?: Found on Google

Brilliant service, They fixed my office printer for me, the replacement part was hard to get hold of but they kept me up to date with all progress and was repaired promptly once the part was located. Printer now works like new.

by James on bits
Fast efficient service
Why did you choose us?: Recommendation

Very quick and efficient service for data recovery, thank you for a speedy turn around too.

by Linda on bits
Amazing service
Your area: Dorset
Why did you choose us?: Search on internet

My 8 year old MAC book pro was banished by Apple and Apple resellers as too old to fix! BITS came to the rescue and not only resurrected it by replacing the hard drive but made it run better than it has in years! Thank you so much. The service was excellent, cost effective and hassle free.

by paris welton on bits
Great Service
Your area: Bournemouth

Always an excellent service with BITS – i recommend them wholeheartedly to anyone who has mac troubles!

by Alice Bournemouth and Poole College on bits
Laptop fix
Your area: Bournemouth
Why did you choose us?: Flyer in college

Great service – collected and returned my laptop to me while I was at work, which was very convenient. Kept me up to date with progress and costs. Friendly people.Thanks

by Elizabeth on bits

Extremely helpful. I took the optional VIP service and had a fully working phone within an hour. Staff were really pleasant and kind given I was rather harrassed with two children in tow.

by Hasna Sheikh Ali on bits
Your area: Bournemouth

Excellent service, friendly and very efficient. Fitted a new iPhone screen on the same day. I would highly recommend them.

by Tony on bits
Excellent Service
Your area: Bournemouth
Why did you choose us?: Locality

Friendly, Fast, efficient service in a convienient location. Excellent value for money. Would use their service again.

by Tilly Tambini Cooper on bits

There was excellent customer service, the staff are polite and my laptop was ready in a few days, earlier than expected. It was a reasonable price as well!

by Stephen Smyth on bits
Brilliant Service
Your area: Ringwood
Why did you choose us?: Previous excellent experience

After using Bits three years ago, I didn’t hesitate to pick up the phone when my laptop needed unlocking. The service (as before) was fast, efficient and very competitive. I’ve been nothing but impressed with the service and would highly recommend them. Thanks guys.

by Sat Repairs on bits
Amazing service
Your area: Bournemouth centre
Why did you choose us?: Professional atmosphere

incredibly professional service. Would 100% recommend to anyone looking for repairs in the Bournemouth area

by Steve Moist on bits
Your area: Bournemouth

excellent service from BITS fixing my old Mac. Friendly and efficient, and kept me informed throughout. Will definitely be back, but hopefully not soon!

by Zoe Moyler on bits
Bits
Your area: Bournemouth
Why did you choose us?: recommended by uni

Really helpful service, with polite staff- efficient and quick!!

by Dean Ashworth on bits
Great Work Guys
Your area: Bournemouth
Why did you choose us?: Website search

Had an unfortunate accident with my iPhone 6 this involved a toilet and ubend, I tried the rice the radiator and every other trick in the book to try and bring the phone back to life without any joy, called Apple and the Apply approved store in Bournemouth and they wanted £300 plus VAT for repair or replacement. This was a huge blow as the phone wasn’t insured and purchased and not on contract. Took the phone into Bits and 1 week later the phone is back up and running for half of the price £149 later and a box of festive chocolates and I am back in business. 5 Stars Thank You, I will be sending anybody with any issues your way in the future.

by Toni on bits
Exceptional Service from a great company
Your area: Southbourne
Why did you choose us?: recommended by a friend

Exceptional Service from a great team of people. They have a real customer focused approach to everything they do. Reasonable prices and always prepared to give backup advice and support. Customer service in the old fashioned way!

by Pri on bits
Excellent service
Why did you choose us?: Recommended by BU

Quick, excellent service with student discount for BU students.

Just brilliant
Your area: South West France
Why did you choose us?: Good reviews

During my whistle stop visit to Bournemouth, my i-pad had stopped working and after an hour on the phone to Apple with no joy, I discovered BITS in Bournemouth. So very glad I did, brilliant service, very helpful and friendly and they were able to fix it the same day. Absolutely brilliant, am totally recommending you to everyone. Thanks again.

by Hazel on bits
Professional
Your area: Poole
Why did you choose us?: Expertise

A professional service from a company who delivered as they said they would. From the initial phone call through to completion of the repair they kept me apprised of the progress and cost. No surprises! Their free collection and return of my laptop to my home was an added bonus. Would recommend them.

by C. Blight on bits
Mac screen – the dreaded lines!
Your area: Wareham
Why did you choose us?: Proximity & working with Bournemouth University

When my 17″ GMac began showing the dreaded vertical lines I was worried. They increased in number, then I lost a whole strip of screen. Mac online community seemed to indicate my computer was doomed. I did not need or want a new computer but did need to keep this size unit to fit into my workstation. Bits were my saviour, they tested & decided a new screen was needed, which they were able to procure & fit. Now my Mac is up & running with a complete screen again.
The price was good & I appreciate their efforts
Thank you Bits for all your help!

iMac repair
Your area: Dorchester

Thank you for your prompt intervention and repair of my imac. The restoration process from time machine was trouble-free.

by Karen Rietz on bits
MacBook Air screen repair
Your area: Christchurch
Why did you choose us?: Excellent reviews!

Many thanks for the excellent service! A rare experience these days.I would recommend BITS to anyone. A very satisfied customer indeed 😀Regards, Karen Rietz

by Debbie on bits
Ipad screen repair
Your area: Bournemouth
Why did you choose us?: Read the reviews and price

Had my sons Ipad screen repaired. It was picked up at time I had arranged. Unfortunately when it came back there was a problem with the home button but it was collected and problem was resolved within a few hours on the same day with no extra charge. The staff were very apologetic and even gave me a packet of sweets when it was returned.

by Christine Smith on bits
Great service
Your area: Bournemouth
Why did you choose us?: website info

I originally had a problem with my IMac, which was collected, repaired and returned in perfect order within a couple of days. As a result, when my IPad slid off my bed onto my thickly carpeted bedroom floor and died, having tried all the ‘at home’ remedies possible, I took it into Bits. They could not have tried harder to repair it, consulting me at every stage, and finally having to admit defeat. When I collected it, I could not believe that there was no charge- because they couldn’t repair it. They had still spent their time trying several possible solutions, and I was amazed and very grateful.When I subsequently put in a claim to my insurance company Bits not only immediately emailed me a report, but again made no charge.I cannot recommend this company highly enough. They are knowledgeable, friendly and helpful andI would not go anywhere else.

by Steven Walker / Kyoto Designs on bits
Your area: West Parley. Dorset
Why did you choose us?: You came recommnded by Bournemouth University

I have an ageing, but nonetheless pristine IMac (2007) and after advice from yourselves, had extra RAM and a Flash drive fitted to replace original hard drive.
Excellent work, the IMac is now better than new in 2007, its never been so fast. Have recommended a colleague to have the same upgrade as you fitted for me. He lives in Australia which is a pity otherwise he would also have come to BITS on my recommendation.

Well done, great staff and first class service and work.

by Leni on bits
Your area: Bournemouth
Why did you choose us?: Excellent reviews

Fantastic service, installed a new hard drive, upped the Ram and repaired the remaining disc drive. Very impressed with speed, price and brilliant customer service. Would definitely recommend and not hesitate to use again.

by Maria Zaragoza on bits
Your area: Bournemouth
Why did you choose us?: Excellent customer service.

I have been their customer three times and I am really pleased with their professionalism and excellent customer service. Only in one occasion they took quite a long time to solve an issue and they lend me a laptop, it was just great service overall.
Would definitely recommend and will call them again next time.

by Amber D’Angeles on bits
Your area: Westbourne
Why did you choose us?: Have used you before

I just wanted to say a big thank you to the team for your friendly service and for getting my laptop up and running again, it’s so nice to have it working properly again!

by Little Yoga Room of Dorset on bits
Your area: Southbourne
Why did you choose us?: Your reviews

I cannot thank these people enough. Not only did they patiently listen to my panic ridden gibberish as i tried to explain the problem with my iPad Air…after hours of frustration with Apple Help. But the solution which was simple, They gave me for FREE over the phone!! In Boston where I usually live, there is Nothing for free. I am so grateful to them and without a hesitation would highly recommend people of such expertise, integrity and kindness. Thankyou. so very much…(the 9am caller)

by Julie Fraser on bits
Your area: Belgium
Why did you choose us?: Reviews

Absolutely first class service! We are currently visiting the Bournemouth area for a few days from Belgium and wanted to get the laptop screen fixed for a reasonable price in double quick time – took it in on Monday morning and was told it would take about 24-48 hours to get the new screen delivered and fitted. By 11:30 on Tuesday morning I was called to say the laptop was ready for collection. The screen is perfect and laptop looks like new! Very friendly gentleman dealt with us and we were even given a large Toblerone bar as a little extra! Cannot recommend highly enough!!!!

by rodger nash on bits

You guys were great! Thanks so much!!

www.thecellshop.co.uk

by Dr. Nick West on bits
Your area: Boscombe
Why did you choose us?: I have used you before.

My MacBook Pro died just 2 days before I was going away for a month. I didn’t think that there was any chance to get it fixed before I left but I phoned BITS anyway. Within a couple of hours they had come and collected the laptop and in the evening I was phoned with the diagnosis: a faulty disk. By about 11am the next day I got a phone call to say it was fixed and Yosemite installed and by 3pm it had been delivered back to me with a box of chocolates. Amazing!

by jude williams on bits
Your area: Dorset
Why did you choose us?: Price and location

Excellent service. Good price. Diagnosed the problem over the phone. Collected and repaired my Mac book within 24 hours. Collected and delivered at no extra charge. Friendly and polite. Would definitely use again. Thank you very much.

by M Wills on bits
Your area: Winton

Thanks so much for the quick and good service!

by Simon Meads – The Cardio Clinic. on bits
Your area: Bournemouth.
Why did you choose us?: Have used before.

Elliot is fantastic! What service! The Motherboard on my (crucially important)work laptop gave up the will to live – and turned me into a very edgy panic stricken client arriving on BITS doorstep. Eliot to the rescue. Calm, informative, supportive and delivered 100% resolve. Elliot went beyond the call of duty to get me back up and running within a super short time frame. He could not have done more. Clear advice at all times re: what needed to be done. VERY acceptable charges and a super nice guy to boot. I cannot recommend BITS highly enough – and have already made sure all my colleagues and friends have their number should they find themselves in need of a really professional outfit to sort out any IT problems. As far as I am concerned BITS (Elliot) is my future first port of call for any problems I may have with my laptop. Great service. A+++!!! If you have a need these are the people to deal with it. Thanks Elliot ….. you are a star!

by Chris Harris on bits
Your area: Westbourne

Excellent and polite service. My problem was diagnosed and sorted immediately. Will have no hesitation in using this company again. I can recommend this company to anyone.

by David L on bits
Your area: Wimborne
Why did you choose us?: Ratings

Another company having had my laptop for three days returned it in a very unsatisfactory state. I spoke to Bits on the phone and then dropped off my laptop in the afternoon, within seconds they had diagnosed exactly what the problem was, they gave me a very competitive price for labour and parts and told me it would be ready in the morning!
Next morning I received a call, it was ready, a new hard drive fitted, my OS reinstalled and my laptop working as good as the day I bought it!
Knowledgeable, professional and an excellent service, highly recommended, definitely will be my first choice for computing problems. Thank you

by Carol Elliott on bits
Your area: Wareham
Why did you choose us?: Liked website and very helpful and friendly on telephoning them.

Problems with my hard disk on my Mac meant I was going to lose everything, and my backup disk drive was also damaged. Bournemouth IT Solutions dealt with it quickly and efficiently and were very helpful. All my data was saved and they cleaned up my disk drive so when I collected it, I didn’t have to re-download applications. If I have another problem they will be my first port of call, and I would highly recommend them.

by K Daja on bits
Why did you choose us?: From the comments of other customers

Bournemouth it should notions are absolutely brilliant they fixed my Mac in no time and also for less than I thought they are professional friendly honest and quickly I recommend them to everyone once again thank you for fixing my Mac.

by adam smith on bits
Your area: Bournemouth
Why did you choose us?: ⅖ companies responded to my problem and clarity of price

BITS follows the golden rule for customer satisfaction, under promise over deliver. I needed a new keyboard after water spillage. they quoted approximately 30% less than apple in cost and told me up front it would take 4 days to order the part up to 2 days to repair. While the part was on order i could continue to use my macbook pro at home rather than sending it away which apple would impose, 2 days later they telephoned me at 11am with it’s arrival, i dropped it off at 1pm and it was ready by 4pm. I got clarity, honesty, fair pricing, and better than expected time. I would happily recommend and will be using again, i believe these are guys i can trust which is everything in field outside of my own expertise

by James K on bits
Your area: Bournemouth
Why did you choose us?: Quick service

Awesome service, very fast and quality work. Great communication, can’t ask for more. Will use again for any PC emergencies!

by D Collin on bits
Why did you choose us?: Positive reviews online

Amazing service! Communicated the problems directly and clearly, and made sure I was aware of exactly what needed to be fixed and how much it would cost.
I wouldn’t go anywhere else – best customer service!!

by M Shimmen on bits
Your area: Southbourne
Why did you choose us?: Recommended

Great service, fantastic customer relations, especially the chocolate bar! Picked up and delivered as pre- arranged and kept informed of progress of repair, so no nasty surprises, would definately be very happy to use again, many thanks.

by Andy Wilkinson on bits
Your area: Bournemouth
Why did you choose us?: Local

Fixed price repair, free Pick up and delivery,Where’s the catch? Well, there isn’t one, perfect well priced professional service. Perfect! Thank you.

by Pat Newman on bits
Your area: Westbourne, Bournemouth
Why did you choose us?: You were the nearest – in case I had had to take my computer to you!

I’ve just arrived in Bournemouth from the London area and needed help setting up my computer. Fortunately I selected BITS from the internet and couldn’t be more pleased with the service I received. Overnight I was ‘up and running’ – apparently I had needed a ‘card’ for the wifi connection – no problem, easily sorted! I can only ‘ditto’ the comment others have made in their reviews – I found BITS to be an Excellent, Polite, Honest, Professional Service. I will certainly call on their services again should the need arise and will be very happy to recommend them.

by D Stevenson on bits
Your area: Wimborne
Why did you choose us?: Local and good reviews

Excellent first calss professional service at a reasonable fixed price. Good customer relations along with a very fast service makes this company well recommended

by Roy on bits
Your area: Verwood
Why did you choose us?: LIked what I saw on the internet

No power from my Desk top computer. Took it for inspection and found my hard drive had burnt out and affected the power, Within a few days a replacement had been obtained together with a power supply unit, and now all working perfectly. Have no hesitation in recommending them

by Badger Heating Ltd on bits
Your area: Bournemouth
Why did you choose us?: I like the personal attention you deliver

If you want friendly proffesional service that are always willing to go the extra mile at a sensible price look no further. we won’t be going anywhere else.

by DANNY CARTOONS on bits
Your area: RINGWOOD

Great service, great people, I strongly recommend them!

by Ann Fullick on bits
Your area: Ringwood
Why did you choose us?: Excellent reviews, open pricing

I can’t fault the service – courteous, helpful, incredibly prompt in collection, rang to explain slight delay with post over Easter period, returned laptop looking and working like new with a bar of chocolate to put the icing on the cake! Excellent all round – I will use them again if I need anything doing to any of our family laptops and would recommend them to anyone.

by Luke Navato on bits

Incredible service, incredibly efficient and polite

by Matt on bits
Your area: Bmth
Why did you choose us?: Local

Great same day service many thanks

by Katie on bits
Your area: Bournemouth
Why did you choose us?: Price and customer reviews

Brilliant customer service, good value for money, and aged old Dell desktop working like new – thank you 🙂

by Karin on bits
Your area: Bournemouth
Why did you choose us?: Excellent reviews

Prompt service and problem sorted without hassle.

by Chris Rutledge on bits
Your area: Ferndown
Why did you choose us?: Excellent Reviews

When I saw them they could not have been more helpful. Will certainly go to them with any problems I have with computer

by Body in Motion on bits
Your area: Bournemouth
Why did you choose us?: Website was number 1

Very good polite, honest, professional service. I will definitely come straight to them with any IT issues, thank you again!

by Nick Reader on bits
Your area: Poole
Why did you choose us?: Looking for good Service

What can I say that’s not already been said. I received excellent service. My old acer is running better than it’s done for sometime now. Keep up the great work.

by Bricklayers Ltd on bits
Your area: Southbourne
Why did you choose us?: Reasonable prices excellent service

As always BITS sorted our IT problems ,prompt service always helpful with all our computer requirements

by Stuart Shelley on bits
Your area: Westbourne
Why did you choose us?: Excellent Reviews

Very fast service, problems with my laptop were caused by water damage, needed motherboard and hard drive replaced. Kept informed of exact work and total costs before work commenced. Also surprised with chocolates on completion. These guys are second to none and would recommend them without any doubts whatsoever. I have a desktop that may need looking at, no question about who I should take it to.
Thank you so much. A very happy customer and so glad to have my laptop back in full working order.

by Rob Baker on bits
Your area: East Cliff Bournemouth
Why did you choose us?: Locality

Fast service at a very reasonable price. More than satisfied

by Teresa on bits
Your area: Southbourne

Thank you so much for repairing my laptop. You did a brilliant job, and it now works better than it ever has before! Your service is brilliant, you picked up the laptop the same day and returned after two days, and it now works like a dream. I had so much trouble with it for ages, it was very slow and kept freezing up.
Thank you again, I will certainly recommend you and call you again if ever I need to.
The chocs were a lovely surprise.

by Kathy on bits
Your area: Poole
Why did you choose us?: Customer Reviews, price and service

Excellent service from BITS, was told by another local company it would take a week for my laptops to be fitted with new screens and was quoted a large amount of money! Went with BITS and couldnt have been happier, they picked up my laptops within the hour of my call Monday and returned early Wednesday morning….Amazing service and price, seriously recomend these guys and the complimentary chocolates were a bonus…..Thanks guys xx

by Rory Boyle on bits
Your area: Triangle
Why did you choose us?: Used you before

Fantastic service. Everything explained to me so that even a duffer like me could understand it.
Computer returned, fixed before the due time.
I also appreciated the free gift!!
A great company
RB

by Georgina on bits
Your area: Westbourne
Why did you choose us?: Availability

Very efficient, thorough and reasonably priced service. I was given a loan laptop so I could continue working whilst mine was being repaired and my laptop was returned to me at home free of charge when fixed. I would definitely recommend this service.

by Anton on bits
Why did you choose us?: Good reviews

I had problems with my Asus- laptop, it wasn’t charging. It was picked up the same day I phoned in and I was provided with a replacement laptop. They fixed the issue after 1 week and then delivered the computer back home. I’m very happy with the service.

by Angie on bits
Your area: Queens Park
Why did you choose us?: Good Reviews

Toshiba Laptop stopped working. Excellent service, sorted and repaired the problem, kept informed of cost and delivered back home free of charge. PERFECT.

by SiTEST Limited on bits
Your area: West Moors
Why did you choose us?: Good Reviews on Website

The screen on my Macbook died. BITS collected my laptop, diagnosed the fault and replaced the back light cable. It was returned to the office and as they have a mobile credit card reader, I didn’t even have the hassle of driving to them. Excellent service – thanks for the chocolates.

by Samantha James on bits
Your area: Winton
Why did you choose us?: Suggested by a friend

I am very impressed with the service i received including the price also them being able to lend me a laptop on loan so i could still do work impressed me. The work they done is amazing and better than i expected and was done within a very short amount of time with no hassle. Thank you for the chocolate as well i shall be recommending you to friends and family!!

by George on bits
Your area: Southbourne
Why did you choose us?: Quality of information on website

Fast service and really appreciated the collection from and delivery to home. Work done as per quote and to my complete satisfaction. Would definitely use their services again.

by The Market Research Group on bits
Your area: Bournemouth
Why did you choose us?: Bournemouth University has an agreement with you and their is a staff discount on labour

Very pleased, they were doubtful if they could fix it due to excessive water damage but it works fine now. So very pleased as they picked it up and delivered back to me hear at Uni. Would highly recommend them.

by Peter on bits
Your area: Poole
Why did you choose us?: Great Price

Collected laptop same day as i ordered the larger hard drive and swapped over with no problems and fuss and even got some chocolates when they delivered it back. Great service thank you

by Julia on bits
Your area: Ferndown
Why did you choose us?: Good reviews on website

Excellent service. My laptop was collected, the screen replaced and returned (even on a snowy evening!) It took a little longer than expected because the screen was not a standard thickness, but I was kept well informed of the situation. Thanks for the chocolates! Will definitely recommend BITS to friends and family.

by Roy on bits
Your area: Poole
Why did you choose us?: Previous reviews

The screen on my Macbook died. BITS collected the laptop on the same day. Unfortunately it was just before Christmas so I did not get it back until the beginning of the new year. I appreciate this was not the fault of BITS, everyone deserves a holiday, and am sure that the repair would have been promptly dealt with at any other time of year. I was kept fully informed by several phone calls of the time scale problem and the possible/eventual repairs and any extra costs that could be involved. The Macbook was delivered back to me as soon as it had been repaired (together with a complimentary pack of chocolates!).
I would certainly use BITS again in the future.

by Lisa on bits
Your area: Triangle
Why did you choose us?: Brilliant website and great reviews

I had a drink spillage on my laptop which made it malfunction. BITS claimed they were able to repair liquid spillage damage which was just what I needed. My laptop now works perfectly. A very quick and efficient service. And I was able to claim student discount. The website is brilliant, very clear and informative about the services offered. I would definately use BITS again.

by Tasos/Bournemouth University on bits
Your area: Bournemouth
Why did you choose us?: Link with BU University

Excellent service! Did exactly what promised and even more: Collected – diagnosed – repaired – returned – very polite – very helpful – quicker than I expected + offered me complimentary chocolate!
Huge thank you!

by Dino Capriglione on bits
Your area: Sandbanks
Why did you choose us?: Yes

The second time of using BITS where I find the level of service second-to-none. Not only did they collect, fix the issue and drop off but I got a free complimentary sweet. Once again top level service. I will definitely recommend BITS to my friends and family.

by Chris on bits
Your area: Westbourne
Why did you choose us?: Yes

This is the second time that I have used Bits for a repair and both times were equally impressive. Friendly service, very competitive rates, plus collection and delivery of laptop. Thank you.

by Helen on bits
Your area: Lansdowne
Why did you choose us?: Yes

Brilliant service and reasonably priced, I had my laptop back within days and they provided a free laptop loan for the interim. Delivery and Collection was free. Laptop now working perfectly, would reccommend to anyone! Thankyou!

by meg on bits
Your area: Littledown
Why did you choose us?: Yes

Fantastic service, thank you!!! And great price!!

by Dee on bits
Your area: Didcot
Why did you choose us?: Yes

Keep up the good work, you have got the service aspect just right. In some ways I hope that I don’t have to use you again as it would mean that I would be having computer problems but if I did have issues with my mac, you would be the first person I would contact.

by Lisa on bits
Your area: Westbourne
Why did you choose us?: Yes

Thanks very much. Laptop problem was quickly solved and repaired. I was also informed on other issues which were wrong with my laptop. Fantastic price and with student discount even more fantastic.

All in all I was given a complimentary box of chocolates! I think that tops it off for 5 stars.

Thanks again Lisa.

by Matthew Legg on bits
Your area: Bearwood
Why did you choose us?: Yes

I needed a new keyboard for my laptop and it isn’t exactly a standard model either. They picked up the laptop and replaced and cleaned the keyboard to a quality standard and in an efficient time. They even cleaned the screen. It was an affordable price for the service too. The only issue I had was they had run out of loan laptops to offer me one when they picked up my laptop, but they offered to come back and loan one the next day, although I refused as I had a back-up computer. I didn’t have to pay for their petrol or anything extra. I would definitely recommend Bits to others.

by Kate Williams on bits
Your area: Southbourne
Why did you choose us?: Yes

Amazing! I wasn’t completely sure what to do when I broke my netbook, however a very quick google search lead me to Bournemouth IT solutions and I was not dissapointed. Incredible service and genuinely impressed with the repair!

by Peter Andrews on bits
Your area: Charminster
Why did you choose us?: YES

Service was amazing for the second time. The problem was discussed on the phone withing 10 minutes of my email to them. They collected the device, kept me updated via phone throughout the repair and dropped it back of at my house with mobile card payment. Hassle free service, would highly recommend you don’t try anyone else!

by Serena on bits
Your area: Lansdowne
Why did you choose us?: Yes

I was very impressed with the service. I waited less than a week for my laptop back and also received a student discount which very companies offer, so I was very pleased. This company stands out from the rest and I would recommend it to everyone.

by Radar Music Videos on bits
Your area: London
Why did you choose us?: Yes

You’re an excellent company, superb customer service. Fast and a good price. Plus, when you gave us a discount because of a technical problem (which wasn’t your problem) it made me think you are one of the best companies I’ve ever dealt with. Highly, highly, highly recommended.

by Angie Smith on bits
Your area: Bournemouth
Why did you choose us?: Yes

An excellent service at a very reasonable price. I had Windows 2010 installed. I dropped in my laptop on the Saturday and it was ready on the following Monday.
I have recommended you to my friends.
Thanks for the chocolate – a nice touch!

by Claire on bits
Your area: Winton, Bournemouth
Why did you choose us?: Yes

Excellent service! Within 2 hours my laptop had been collected, fixed and returned.
The price was good and also received a box of chocolates!

by Charles on bits
Your area: Wimborne
Why did you choose us?: Yes

Great customer service and reasonable fixed price for fixing faulty capacitor in my Toshiba Laptop. Although I didn’t take it up I was offered free collection, delivery and loan computer while mine was being repaired. I was kept fully informed of progress, was 100% satisfied and would not hesitate to recommend BITS to anyone or use them again

by JingxianYe on bits
Your area: Lansdowne
Why did you choose us?: Yes

Thank you for fixing my laptop.
By the way, it’s surprised that I found that you clean my screen and fix my keyboard.

by Giles Wtts on bits
Your area: Dorchester
Why did you choose us?: Yes

Competent and friendly service at a reasonable price. They were able to recover vauable data from a crashed disk and diagnose a problem with a macbook computer. I would certainly recommend them to others.

by Emily on bits
Your area: Lansdowne
Why did you choose us?: Yes

Thank you for fixing my Powerbook G4 it seems to be working really well now and is doing all the things I want it to, itunes and mail is also working 🙂
I will recommend you to my friends and come back to you if need anything in the future, for now I am not going to worry to much about the OS or the dvd drive.
Thanks again for your hard work and the chocolates!

by Donna on bits
Your area: St Ives
Why did you choose us?: Yes

I can’t recommend BITS enough. Excellent customer service. I was kept informed all the time. 100% professional service. Super quick collection. I highly recommend BITS to anyone.

by Andy on bits
Your area: Southbourne
Why did you choose us?: Yes

IPAD2 broken screen. Read the reviews for the company and decided to give them a try. Technically, a really good repair, looks like new again and at a great price. The level of service on top, collection, delivery, keeping me informed of progress, was just that bit extra that makes all the difference. Have no hesitation in using BITS again and certainly no hesitation in recommending them.

I’m sometimes skeptical of feedback, but can wholly agree with what’s been said already.

by Clicktools Ltd on bits
Your area: Bournemouth
Why did you choose us?: Yes

Excellent, fast, courteous and professional service. We will definitely use Bournemouth IT Solutions again in the future.

by J Phelan on bits
Your area: Lansdowne
Why did you choose us?: Yes

I am so glad I went to Bournemouth IT solutions when my macbook got water damage. I went to many computer repair shops but I was given extortionate quotes for an initial review. Bournemouth IT included a clean in the initial inspection trying their best to fix it without replacing parts. It did need a new part however and I was given a good price for that. I’d recommend anyone who is unsure what to do with a broken laptop to go here, it really was worth it.

by JASON – @ VANTAGE PHARMACY on bits
Your area: WESTBOURNE
Why did you choose us?: YES

By far the best IT support I have had in the area. Professional and fair pricing structure.Inspite of having to work late Mohamed certainly resolved all my business software to get me up and running in good time. Many thanks. Will be in touch with a laptop soon to sort out as well now.

by Lucy Appleton on bits
Your area: Talbot Village
Why did you choose us?: Yes

This is hands down the best customer service I have ever experienced. The service that BITS offer is fantastic. I had my laptop collected within an hour of calling to enquire…the fixed price means you are not stung with expensive prices which you do not see coming and the BITS team (i was looked after by Mohamed) keeps you informed of the progress of the repairs. I would – and have already been recommending this service to everyone as I really was impressed. No hassle, fair price, friendly and most importantly, excellent and trustworthy repairs.
5***** without a doubt : )

by Kofo on bits
Your area: Westbourne
Why did you choose us?: Yes

Great customer service…. very professional and efficient. the home collection and delivery service was AWESOME!! didn’t have to step out of my house and i even got box of maltesers…luvd it 🙂

by Gail Dufeu on bits
Your area: Wallisdown
Why did you choose us?: Yes

Great service, great price, gave me a laptop to use whilst they did the repairs to mine. I cannot complain about anything and will be using them again. They even gave me discount for being an NHS nurse!!!

by Nicki on bits
Your area: Bournemouth
Why did you choose us?: Yes

Really pleased with the service I received from Bournemouth IT Solutions. They replaced the screen on my iPad and at a great price. The repair took longer than expected due to the bank holiday and the air show causing a parts delivery to be delayed but I was kept up to date and offered a discount for the inconvenience! Would definitely use again!

by Nick – Bournemouth University on bits
Your area: Bournemouth
Why did you choose us?: Yes

Quick and reliable service. They replaced my pc screen and it works perfectly now. Courtesy was remarkable: they even gave me a treat (Toblerone) when they gave me back my laptop!

by Stress-ed Ltd on bits
Your area: Bournemouth
Why did you choose us?: Yes

Excellent service. Had to have a new hard drive and urgently in time to start a new job. The job was done quickly and at a reasonable cost. Would highly recommend this company for any PC problems. And they gave me a Box of maltesers! Nice touch guys!

by elaine on bits
Your area: Charminster
Why did you choose us?: Yes

brilliant service. picked my laptop up same day as requested and dropped off next day as promised. very friendly people. highly recommend this service to anyone. great rates too!!

by Maxine on bits
Your area: Westbourne
Why did you choose us?: Yes

First class service – good result – very courteous – I am impressed.

by beata on bits
Why did you choose us?: Yes

Very professional, i’m really pleased with the result, definitely will use their service again!!

by P Gower on bits
Your area: Moordown
Why did you choose us?: Yes

The guys at BITS upgraded the Mac OS on my laptop and did a great job, they even cleaned the laptop too! They run a professional and affordable service, one I’d happily recommend to others.

by Darren Lilleker (Bournemouth University) on bits
Your area: Bournemouth
Why did you choose us?: Yes

Saved all data from a totally dead laptop and got it all sorted in under 24 hours. Excellent work guys

by Hayley Hall on bits
Your area: Poole
Why did you choose us?: Yes

Broken screen replaced and delivered back within 24 hours, fantastic service, definately recommend and use again. Thank you very much.

by Anna Galpin on bits
Your area: Southbourne
Why did you choose us?: Yes

Fantastic service; picked up on Monday, delivered back Tuesday morning. Clear pricing, polite and courteous staff, gave us a 1 hour time slot for collection and delivery and came when expected, so no waiting around. Would highly recommend and will definately use again for any future issues.

by sarah crook on bits
Your area: Boscombe East
Why did you choose us?: Yes

Very efficient service,my laptop was picked up and delivered free of charge,fixed prices meant no hidden extras.Would highly recommend this company and wouldnt hesitate to use them again

by Nick Blazier on bits
Your area: Parkstone
Why did you choose us?: Yes

Fast friendly service, good price and delivered laptop to my home. Would definitely use again.

by Carl Aldred on bits
Your area: Moordown
Why did you choose us?: Yes

Quick response, professional attitude, impeccable services! Great job!

by T Jenkins on bits
Your area: Queens Park
Why did you choose us?: Yes

Fast and efficient service with clear pricing. BITS goes the extra mile to find a solution. Highly recommended.

by MyPetCupboard.com on bits
Your area: Bournemouth
Why did you choose us?: Yes

I am very pleased with the work they carried out on my laptop after it crashed.

A good service with very polite and helpful people. The pick up and delivery service was excellent and also reliable. To be recommended.

I will use them again.

by N Dashwood on bits
Your area: Verwood
Why did you choose us?: Yes

Overall an excellent service provided. A very reliable and honest business who I would quite happily recommend to any potential customers.

by Ryan Grist on bits
Your area: Alum Chine
Why did you choose us?: Yes

Laptop repair took less than 24 hours. These guys are very flexible in terms of pick up and collect. I would definately use again should I need to. I will also recommend to anybody needing repairs to their machines.

by F. Nelson on bits
Your area: Charminster
Why did you choose us?: Yes

The cheapest quote I had from the several local computer repair companies for both labour and the part required.

Despite a hicup in which the wrong part was ordered for my Macbook, I was dealt with very courteously throuhgout. I was provided with a replacement laptop at my home as soon as it was discovered that the repair would take longer and I was given a reduction in labour costs as well.

by garry ball on bits
Your area: Charminster
Why did you choose us?: Yes

great service , very helpful and a bargain , good communications at all times … many thanks for fixing my laptop guys

by Bethany Saul on bits
Your area: Boscombe
Why did you choose us?: Yes

They collected my laptop from home and returned it back to me which is brilliant. They were very friendly, professional and knowledgeable. They kept me well informed of the progress and fixed my laptop quickly and efficiently.I have had no problems with my laptop since. I will definitely use Bournemouth IT Solutions again if I have any further problems.

by MIchael Gavin on bits
Your area: Christchurch
Why did you choose us?: Yes

Everything done on time and as promised. Home pick-up and delivery a valuable feature.

by Thi Ngoc Linh Truong on bits
Your area: Poole, Dorset
Why did you choose us?: Yes

My computer operates well now.
I am really impressed by your professional in service.
Obviously, I would contact you if my laptop had problem again.

by David Arandilla on bits
Your area: Bournemouth BH1 3SH
Why did you choose us?: Yes

The computer is working without any problem. The treatment was perfect and the delivery was so fast. I really liked home delivery.

IT solutions confused one of the cables in its delivery, but they
came around again to bring me mine the same afternoon.

In brief, I would recommend IT to anybody who wants to repair their computer in a short period of time without problem.

by Ryan T on bits
Your area: Lansdowne
Why did you choose us?: Yes

Very good service and liked the fact i had a laptop while mine was getting fixed

by Joanne Marshall on bits
Your area: Burton, Christchurch
Why did you choose us?: Yes

Excellent service, would definitely use again! 🙂

by Sophie on bits
Your area: Winton
Why did you choose us?: Yes

I can thoroughly recommend this company. From the beginning to the end they have been incredibly professional and courteous. They kept me up to date with all developments and costs regarding my laptop repair. Were prompt at collecting my laptop, calling me when required/asked, fixing it and returning it. When I had issues with my internet they came out to my home and fixed it without me incurring additional charges. Their advice has been helpful and tailored for me. I wouldn’t hesitate to recommend them and use them again.

by Simon Meads on bits
Your area: Bournemouth
Why did you choose us?: Yes

Wow! An excellent service from start to finish. Found this company by Googling. I have a SONY Vaio and I had tripped over the power cable and ‘ripped’ the power socket to pieces. Kaput. Dealing with SONY would involve hundreds of pounds and many days – so sourced Bournemouth IT, as I needed it back ASAP – Defo before June bank holiday Jubilee weekend! Very very friendly and professional from the start. Offered to collect. I dropped the laptop off on a Monday morning – and resigned myself to it needing expensive SONY parts. Was advised they would try to avoid that – and avoid it they did! End of play that day I got a call offering to drop it off at my home all repaired for 69 quid!!!! I will use this company again and I will recommend them to EVERYONE. 10/10 A+++!!!!

by Amber on bits
Your area: Lansdowne
Why did you choose us?: Yes

Really good service, best price that I found after several online searches for IT repair companies for the work plus free collection & delivery of PC, everything was clearly explained and no hidden charges (and very good communications).

by Ashley Turner on bits
Your area: Queens Park
Why did you choose us?: Yes

The team at Bournemouth IT Solutions were really helpful. After emailing them they called back the same day with costings and collected the broken laptop from my house that evening.
I had a call the next day, the part was in and the screen was fixed, they then delivered it back to my house and I paid via card so I didn’t have to go anywhere through the whole process.
All took less than 24hrs

by Stella on bits
Your area: Bournemouth
Why did you choose us?: Yes

I just wanted to say a ‘big thank you’ to you for the very kind and polite help you gave me today with my laptop power cable. I really appreciated it.

I phoned this morning and then called in. I am pleased to say I have managed to buy a replacement cable and my laptop is working again.

by martin taylor on bits
Your area: Talbot Village
Why did you choose us?: Yes

I have used various repairs of computers in the past but found BITS on the computer looking for a local company. I thought their pricing was clear and uncomplicated. I was also amazed how quick it was finished and fact that they deliver. I would have no doubt in recommending them to other people

by George Kouchakji on bits
Your area: Alum Chine
Why did you choose us?: Yes

Great service , value for money , good communication with no hidden costs
Thank you .

by Joe Walker on bits
Your area: Lansdowne
Why did you choose us?: Yes

Quick repair at a great price, no hidden charges. I didn’t even have to leave my house – they collected the laptop from my front door and loaned me a laptop of their own until they returned with mine repaired (at no extra costs). Cracking.

by David Langford on bits
Your area: Ringwood
Why did you choose us?: Yes

I would like to say how much my family and I appreciate your prompt and expert help with our computers.
The staff have helped us sort out problems with laptops and my pc on several occasions and each time we have been impressed by your friendly and supportive approach. You have managed to sort out complex faults very satisafctorily and at reasonable cost.
We happily commend your service to others, which we have done.
Thank you again.

by david morgan on bits
Your area: Charminster
Why did you choose us?: Yes

Brilliant service and value for money, laptop delivered back to our office – amazing. I would definitely recommend your company to my friends and contacts.

by cliffskey’aol.com on bits
Your area: Town centre
Why did you choose us?: Yes

The service by this friendly and professional company was excellent,im delighted to get my laptop returned working perfectly.
Id most definately recommend them ,no hidden eatras or surprises. and a very fair priced,fast and efficent service.
Thanks Guys from yet another very satisfied customer.

by Ken Brown – ( Bnmth. Uni.) on bits
Your area: Westbourne
Why did you choose us?: Yes

Super efficient in every way. Telephoned BITS,immediate response, arranged a time for home visit on same day. Arrived as agreed and fixed in minutes. Thus back on line.
A very friendly and professional service. Would certainly use again and recommend to anyone.

by Lionel Yafele on bits
Your area: Bournemouth Centre
Why did you choose us?: Yes

The service I received from Bournemouth IT Solutions was amazing and value for money. I wanted a diagnosis of my laptop and a written report. Right from courtesy to professionalism, I was very happy with they way they handled my computer issue. To be honest compared to other competitors, I would recommend everyone to use this company and guarantee you no disappointment.Due to the great service, I have decided to use Bournemouth IT Solutions both on personal and business purposes!

by cathy on bits
Your area: Parkstone
Why did you choose us?: Yes

Fantastic service, collected and delivered, brilliantly efficient and went extra mile replacing two missing keys, good communication with no hidden costs. Will recommend and use again. Thank-you

by James on bits
Your area: Ashley Cross
Why did you choose us?: Yes

Macbook air had a broken screen and broken tracker pad button, Bournemouth IT Solutions offered us by far the quickest and most cost effective solution to getting it fixed.. Great customer service, picked up the laptop on Friday and we had it back by Monday. Cannot recommend them enough!!!

by Howard Tisshaw on bits
Your area: Talbot Woods, Bournemouth
Why did you choose us?: Yes

Fixed a laptop suffering from various viruses – no fuss and it is back to normal. Also backed-up two old PCs and reformatted the hard discs on both. Not a straight forward job but completed for the original cost. Great service and will use them again if I have problems.

by Anna on bits
Your area: Winton
Why did you choose us?: Yes

Fixed my laptop quickly and cheap, keeping me up to date with extra charges and when it would be returned to me. The replacement laptop was brill, allowing me to continue doing my dissertation without too little hassle. Thank you very much!(also cheapest price i could find!)

by Sam Cooper on bits
Your area: Bournemouth Uni
Why did you choose us?: Yes

Excellent job, no problems with my laptop since they gave it back, good price system and really good customer service. They fixed my laptop in only a few days. Definitely coming here again.

by Dave Dixon on bits
Your area: Westbourne
Why did you choose us?: Yes

BITS have done a fantastic job. I’ve had my PC upgraded by them a week ago and I’ve got to say I’m very impressed. No problems what so ever in regards to the PC. In fact they upgraded my motherboard to a higher specification than I required with no exta charge. Now you can’t complain about that. Thumbs up for BITS

by Sofia Koutsouni on bits
Your area: Bournemouth Centre
Why did you choose us?: Yes

I would highly recommend Bournemouth IT solutions for anything you need regarding IT problems. I am very satisfied with the service provided, not only because of the practicality of not having to leave the house (since someone picked up my laptop from where I live, brought it back and offered me another one to use,all free of charge) but also due to the shortness of time (just 2 days) and the quality of their work.Truly professional, and highly efficient. Thank you!

by Matt Johnson on bits
Your area: Parkstone
Why did you choose us?: Yes

I used this company on two occasions last year due to virus issues on my PC. On both occasions Mohamed from BITS called around to my flat to personally collect my hard drive. He was friendly and efficient and it is convenient that they will call at your home to collect your PC and got it back to me fixed in a couple of days. The rates charged are very reasonable for this efficient and personal service.

by Rosa on bits
Your area: Winton
Why did you choose us?: Yes

I am very happy with this service, at first i was not and they offered to fix my computer the second time free of charge, they are very dedicated because they were not obliged to do this so i would definitely give a big 5 stars and would definitely recommend, thank you for your time and effort to make sure i am 100% happy with your service =)

by Jonathan on bits
Your area: Bournemouth
Why did you choose us?: Yes

Great service. Polite & clever guys. Professional clean building. Would definitely recommend to friends and family, and I’d have no hesitation to use them again. (They replaced the hard drive on my iMac and installed the OS).

by Angie D on bits
Your area: Westbourne
Why did you choose us?: Yes

What an excellent company, I have no hesitation in recommending them. The service received was courteous, fast and efficient. A very reasonable fixed price was given in advance and adhered to. Well done guys, my laptop and I say thank you……

by andrew thorley on bits
Your area: Westbourne
Why did you choose us?: Yes

very good service. next day feedback from my email.price was made clear on the broken screen and was fixed in 24 hours.would use company again and strongly recommend them .

by Stephanie W on bits
Your area: Parkstone
Why did you choose us?: Yes

I was really happy with the price and how quick our laptop got fixed. We needed windows to be re-installed and had major problems with blue screen of death and just about everything with our laptop. Also appreciate that it was delivered to us on time. Overall service was excellent and the person we were in contact with was very good at explaining options and making recommendations with our best interests in mind and not in the interests of them making money, which was really really good. Thanks and we will definitely use you again in the future. Cheers!

by Malcolm Bland on bits
Your area: Ringwood
Why did you choose us?: Yes

My computer refused to start after being switched off for three weeks. It was collected on a Saturday lunchtime and returned in good health at lunchtime on Tuesday. The technician was most helpful and gave advice on other computer matters that were puzzling me.

by Stuart Fleetham on bits
Your area: Ferndown
Why did you choose us?: Yes

I thought my Samsung Laptop had bitten the dust forever when my cat knocked a whole glass of ginger ale over it, however after speaking to BITS I felt confident something could be done to save it and I was right. After some helpful, friendly customer service and a very short time period I got my laptop back in full working condition! Very pleased, I will definately be recommending BITS to anyone who needs a laptop repair! Thank you.

by Josie on bits
Your area: Bournemouth
Why did you choose us?: Yes

Excellent service, Did wonders with my aged laptop – works better than I could have imagined, and very good value. I recommend BITs and would definately use their services in the future.

by george r on bits
Your area: Bournemouth University
Why did you choose us?: Yes

fixed one off price, quick and professional service, would definately use again!

by Andrew on bits
Your area: Christchurch
Why did you choose us?: Yes

Bournemouth IT Solutions,offered a fixed price contract which they kept too. With knowing what you are paying and thier fast, curtious and efficent service you truely don’t need to go anywhere else. First Class!

by G Mllward on bits
Your area: Bournemouth
Why did you choose us?: Yes

Very courteous, speedy and efficient service! Why go anywhere else?

by Ralph on bits
Your area: Boscombe
Why did you choose us?: Yeah

I had a computer that would switch off in the middle of working on it. They fixed the fan and I was happy. Unfortunately another fault came up simultaneously with a BD player but that was fixed as well! Good job. Collections are so convenient and dedication is spotless. Keep up!

by Lyton Chithambo on bits
Your area: Lawnsdawne
Why did you choose us?: Yes

I contacted bits when others had failed me and I should say I was sceptical to go over the same ordeal of being let down. With BITS it was different. They collected my HP laptop and promised to fix it within 24 hrs. To my surprise my laptop was up and running just after 6 hrs of their collection. My appreciation for the great service. I would not waste time dealing with others in future.

by Tom Williams on bits
Your area: Westbourne
Why did you choose us?: Yes

EXCELLENT!! They collected my computer and did exactly what they said they would do! Didn’t come back to me saying…this needs fixing and that needs doing, just fixed the problem and returned back to me within 24 hours! Would recommend and use again! Brilliant Thanks again!

by Amir Abdolrazaghi on bits
Your area: Charminster
Why did you choose us?: Yes

Great and fast service. They collected my VAIO for free in the evening and returned it the next evening, again for free, didn’t charge me a diagnosis fee and the final cost was quite good. Much better than what Sony offered.

by Allan Scott on bits
Your area: Westbourne
Why did you choose us?: Yes

Brilliant service from start to finish. Kept me informed of progress and even offered loan of their laptop whilst waiting for delivery of part required.I would not consider using anyone else in the future.

by Seweryn Karecki on bits
Your area: Southbourne
Why did you choose us?: Yes

Great quick service. Friendly & Knowledgeable Staff.

Highly recommended.

by Stephan Moehrke on bits
Your area: Lansdowne
Why did you choose us?: Yes

Thank you very much. My laptop is in a great condition. Have not had any problems as of now.

by John B on bits
Your area: Westbourne
Why did you choose us?: Yes

My HP DV6 laptop was making noises and overheating. The laptop was collected and soon diagnosed as having a faulty fan. I was charged just the basic fee of 39.95 and 20 pounds for a new fan. Now the noise has gone and laptop is working perfectly.
Very pleased with the service and the transparent repair costs. I would have no hesitation of recommending this company to others.
Thank you

by Steffan Dutch on bits
Your area: Poole
Why did you choose us?: Yes

Absolutely fantastic service and great communication to notify me of status during the repair of my laptop. Will definitely use Bournemouth IT Solutions again. Thank you!

by K Short on bits
Your area: BH2
Why did you choose us?: Yes

Very pleased from start to finish. Super efficient. Will be used again and recommended to all friends and colleagues.

by S Clark on bits
Your area: Poole
Why did you choose us?: Yes

Everything was exactly as the website directed. A fixed charge, so no surprised. No baffling you with techno speak and a very swift, polite service.

Highly recommend.

by Philip Sural on bits
Your area: Bournemouth University
Why did you choose us?: Yes

Had a problem with my laptop and it was fixed within two days, great service and quick repair, good job all round.

by Alex Winch on bits
Your area: Bournemouth University
Why did you choose us?: If you want

Absolutely delighted with the service and the results from bits! Will be certain to pass on the word and use them again! Thankyou very much!

by Okechi Asiegbu on bits
Your area: Westbourne
Why did you choose us?: Yes

..Highly recommended.Very Clear on Cost of service from the start.Figured out issue straight away.Kept me updated during Diagnosis/Fix of issue.Will use them going forward.

by Lionel Woodcock on bits
Your area: Wimborne
Why did you choose us?: Yes

Knowledgeable. Excelent service. Promises kept. Very good value. I wouldn’t use anyone else now.

by Mr Peter Diacon on bits
Your area: Christchurch.Dorset
Why did you choose us?: Yes

I was very pleased with the politeness and quickness of them comming over to sought out my problem with my blu ray hardware,found exactly same model and installed it was delivered back within a week.Excellent company will
surely use them again price wise very good indeed many thanks chaps keep up the good work I wish your company well,grateful Customer.Peter Diacon

by Marc Cattini on bits
Your area: Castlepoint
Why did you choose us?: Yes

You guys provided a great service, clearly explaining the problem and the options and keeping me up to date with progress. You service was very quick and I would not hesitate to recommend you.

by tony roberts on bits
Your area: Southbourne
Why did you choose us?: Yes

first class service no hidden extras fix price excellent service would use again and strongly recommend the screen on our laptop was replaced and returned within 24 hours

by MR G Kerrins on bits
Your area: BH1
Why did you choose us?: Yes

Bournemouth IT Solutions are an efficient, friendly and professional company. They offer a reasonably priced and easily understood service. I highly recommend them and will use them in the future.
Mr G Kerrins

by Janis Mitchell on bits
Your area: Southbourne
Why did you choose us?: Yes

Thank you for an excellent service – courteous, swift and friendly. I’m very pleased that my precious photos have been recovered! Highly recommended. Janis

by Richard on bits
Your area: Westbourne
Why did you choose us?: Yes

I was deeply impressed by the level of service offered. My laptop screen was broken and within less then 48 hours, it was repaired and returned to me working as good as new. Staff were very helpful and informative. Would definitely recommend them to others.

by Ms C Toppin on bits
Your area: Ferndown
Why did you choose us?: Yes

I cannot reccommend Bournemouth IT Solutions enough! They were professional, helpful, and friendly. I was kept informed throughout the whole process with regards to how long it would take and price. My son is delighted to have his laptop back in better than previous working order. These guys even managed to save all his data, and add extra storage space,all for a price that you would not be able to find anywhere else. Thank you Guys!

by Christian M on bits
Your area: Westbourne
Why did you choose us?: Yes

I can thoroughly recommend Bournemouth IT solutions. They provided an excellent, friendly and professional customer service. The repairs were carried out in a timely manner, I was kept up to date at every stage, from the diagnosis all the way through to delivery of my repaired laptop. The expertise and advice provided was second to none and most importantly the repair and labour costs were minimal in comparison to other service providers. This is a reputable business who I would trust with any future IT repairs and would consequently rate them 10/10!

by Kine on bits
Your area: Boscombe
Why did you choose us?: Yes

Excellent service. Got my laptop back after one working day, great price too. Highly recommended!!

by Javi on bits
Your area: Bournemouth
Why did you choose us?: Yes

They have done a great job with my laptop with a really reasonable prices and without lies, calling me for each change or notice and searching always cheapest option. For that I have to say: Excellent service and great customer atention!! 🙂

by Mrs M. Macdonald on bits
Your area: Christchurch
Why did you choose us?: Yes

Great service in all respects. Collection and return to me as promised and loan of laptop whilst new keyboard was fitted to mine at a great price. What a joy to find a company who do exactly as they promise without any hassle. Try them, you’ll like them! HIGHLY RECOMMENDED.

by Dino Capriglione on bits
Your area: Parkstone
Why did you choose us?: Yes

Bournemouth IT Solutions have managed to fix my laptop and exceed my expectations to the repair. My faults have disappeared through their expertise. In addition, they offered expert advice right from the start through to the end. Bournemouth IT Solutions is my preferred IT Solutions company.

by Oliver Brady on bits
Your area: Bournemouth
Why did you choose us?: Yes

took my xbox 360 in for repair, staff knew what they were talking about and were very friendly. Got it back after just 2 days, no hidden costs, really easy to contact and communicate with so full marks all round!

by farhod on bits
Your area: Charminster
Why did you choose us?: Yes

reliable and excellent service, friendly staff, the most importantly my computer is fixed.

by S Hall on bits
Your area: Throop
Why did you choose us?: Yes

Excellent service, I was very happy all round.

by Jason Thurlow on bits
Your area: Branksome
Why did you choose us?: Yes

As I Bought my lap top from PC world, took it back there to fault find, told it was the mother board (circa £200 to fix)found BITS on Google and spoke to Mohamed on the phone, who clearly went through the possible causes and how it might be repaired,2 days later I was able to pick it up and only cost £59,the other great thing was the follow up call to make sure all was ok!!!No hesitation in recommending you to others, thanks again.

by Barry Harkcom on bits
Your area: Southbourne
Why did you choose us?: Yes

Excellent service. Fast, friendly and efficient. Excellent value for money, especially with the fixed labour costs – which was my main concern when looking for a local repairers. The free home collection and delivery service is the icing on the cake which takes all the pain out of booking a repair.
I’ve used BITS twice now for two different laptops and won’t hesitate to use them for future repairs.

by Simon on bits
Your area: Redhill
Why did you choose us?: Yes

Excellent service, loan laptop particularly useful.
Diagnosis and repair completed within a week and laptop delivered to me.
Nice guys to deal with! Highly recommended.

by Lee Holloway on bits
Your area: Bournemouth
Why did you choose us?: Yes

A very prompt, friendly and efficient service backed up by very reasonable rates. I shall be using your company again should i need to and have no hesitation in recommending you to others. Thank you.

by sue miles on bits
Your area: Bournemouth
Why did you choose us?: Yes

I was very impressed with the prompt, courteous and expert service offered by your company, should I need help in the future with computer repairs I will certainly come back to you.

by RBB on bits
Your area: Bournemouth
Why did you choose us?: Yes

I cannot express enough how well I was treated. 2 Laptops were repaired and cleaned in a day!!
Nothing was too much trouble for Mohamed. They gave me a discount when they found nothing wrong with one of the computers!! He even added programs for me at no extra charge and suggested deleting a program that they felt was unnecessary and used too much power.
I was so impressed by the professionalism displayed and by his patience in explaining things to an old duffer like me.
I shall certainly be using them in the future.
Thanks very much

by Quick Skips on bits
Your area: Bournemouth
Why did you choose us?: Yes

Fantastic Service, I knew exactly what was going on at every stage. Quick, Polite, Informative, Cost efficient and Reliable. Thank you for getting us back working so promptly.

by MR A MIDDLETON (MOIBM) on bits
Your area: BOURNEMOUTH
Why did you choose us?: YES

VERY PLEASED AND HAPPY WITH THE SERVICE I RECIVED FROM ALL THE STAFF AT BOURNEMOUTH IT SOLUTIONS I WILL RECOMMEND THIS COMPANY TO ANYONE WHO NEEDS HELP I THE FUTURE, WELL DONE GUYS KEEP UP THE GOOD WORK

by Simon on bits
Your area: Westbourne
Why did you choose us?: Yes

Great service, very happy with the service I recieved and great to have my PC working again so quickly. Thanks

by Dan on bits
Your area: Bournemouth centre
Why did you choose us?: Yes

Thanks Mohamed… my daughter is so happy her netbook is working again AND that you fixed it so quickly. I would be happy to recommend you to anyone.

by Mrs Wortley on bits
Your area: Bear Cross
Why did you choose us?: Yes

Efficient, fast, friendly and value for money service. Computer picked up .. repaired and returned very quickly. 5 star service … thanks !

by Andrew Armstrong-Brodie on bits
Your area: Bear Cross
Why did you choose us?: Yes

Excellent! 1st class professional service. Would highly recommend them!

by Ian on bits
Your area: Westbourne
Why did you choose us?: Yes

Great service, timely and informative and good value for money.

by Ian on bits
Your area: Winton
Why did you choose us?: Yes

I had the dreaded blue screen of death, but BITS solved it in no time. Quick, professional and great value for money. Recommend every time.

by Steven on bits
Your area: Bournemouth centre
Why did you choose us?: Yes

Does what it says on the tin, and does it quickly and politely. Repaired and back to me in under a working day.Happy to recommend, this is the second time my family have used them.

by Mark on bits
Your area: Bournemouth centre
Why did you choose us?: Yes

Excellent quality professional serivce. Great communications, work completed quickly and really helpful opening hours too. I would happily recommend Bournemouth IT Solutions to anyone in the middle of a technical nightmare!

by Callum Kerrins on bits
Your area: Bournemouth centre
Why did you choose us?: Yes

On the strength of the previous service I received I decided to use this company again. I was not disappointed, they were excellent. A software problem they had not seen before was quickly sorted. I had my laptop back the next day. I will be using this company for a long time.

by Olga Atemjeva on bits
Your area: Bournemouth University
Why did you choose us?: Y

Great service. Had a problem with keyboard and it was solved quickly and for a reasonable price. They also provide with a free loan laptop, which is very convenient.

by Stephen on bits
Your area: London, NW9
Why did you choose us?: Y

I had a problem with data recovery from a damaged USB stick. I used Bournemouth IT Solutions because I called and spoke to someone who sounded genuine and professional.I’m glad I did as the service was friendly, efficient and precisely done.
Thanks for a job well done!

by Maddy Watkins on bits
Your area: Bournemouth University
Why did you choose us?: Y

Really helpful and friendly, laptop was repaired quicker than I thought it’d be as well! Also the best prices I could find around Bournemouth 🙂 Laptop loan was a lifesaver, being a student you’re totally stuck if you don’t have one! So a big thank you 🙂

by Gerard Wackrow on bits
Your area: Boscombe
Why did you choose us?: Y

I would highly recommend their service to anyone for a cost effective, efficient service. Not forgetting their excellent customer service. They did everything they could to win my business.

by Mr Kerrins on bits
Your area: Bournemouth centre
Why did you choose us?: Y

The business was presented in a very professional manner. The staff were both helpful and knowledgeable. They were clear and concise in their explanation of the possible causes of the fault. My laptop was taken in and repaired extremely quickly, faster than I had though or even allowed for. It came back in excellent condition, even better than the state it had gone in. The cost of the overall job was great value for money, as I had shopped around previously, getting astronomical quotes for the job. I would definitely recommend this company and will be using it again, if anything were to go wrong. Ignore all other repair shops, this is the only one anyone need know.

by Matt Hollis on bits
Your area: Verwood
Why did you choose us?: Y

The price was fixed from the start so i knew what it would cost to fix beforehand, they fixed the problem quickly, i will definitely be using them in the future.

by Gill on bits
Your area: Ferndown
Why did you choose us?: Y

Very prompt and efficient service. Would not hesitate to use company again.

by Daniel Lyons on bits
Your area: Hamworthy
Why did you choose us?: Y

Kept me informed through the whole process. Very impressed and would recommend to anyone.

by Heather on bits
Your area: Wallisdown
Why did you choose us?: Y

Collected my Netbook from my work and delivered it back. Kept me informed via phone call and text of the progress which including ordering of parts. Would not hesitate to use them again or recommend them to friends.

by Steve on bits
Your area: Wimborne
Why did you choose us?: Y

Great service, quick, good price.

by Jackie Narey on bits
Your area: Wimborne
Why did you choose us?: Y

Good advice and price. Like the fact that the laptop was picked up and returned to my home.

by Virginia and James Lyford on bits
Your area: Broadstone
Why did you choose us?: Y

I found IT solutions have been really useful, so quick and efficient. the staff were so friendly and reasonably priced, have already been a return customer, and everything they helped me with has been so useful. would recommend to anyone thank you very much!

by Maureen Daly on bits
Your area: Branksome Park
Why did you choose us?: Y

Collecting my laptop for repair was a great help. Courteous service and laptop returned quickly.

by Artur Khalatov on bits
Your area: Southbourne
Why did you choose us?: Y

The service was very good and helpful.
As I’m a foreign student, it was hard for me to find a service for my (foreign) laptop.
But BITS helped me with my problem. The staff has done their job very quickly and the price was not high.

by Julie Marstan on bits
Your area: Charminster
Why did you choose us?: Y

The service was excellent. Advice was very helpful. Staff very patient and instant replies. Laptop & memory stick were collected and returned within a day. Very pleased with the results and would definitely use and recommend Bournemouth It Solutions.

by Tez Mehmet on bits
Your area: Bournemouth centre
Why did you choose us?: Y

Found this company via Google whilst looking for someone to repair my faulty laptop touchpad. The guy was extremely friendly and took me through step by step the possible causes and likely costs. The fixd price quoted was fantastic and the communication and speed of repair was just as good. It fact, they repaired it within 24 hours. The laptop is now perfect and I would recommend this company to anyone.. Top notch !

by Anthony on bits
Your area: The Triangle
Why did you choose us?: Y

It’s a good company I have used their services twice now once for a Compaq TC1000 and once for a Scaleo E Media Centre there service seems to be up to spec the guy I seem to deal with seems cool and knows what he’s doing unlike half the cowboys out there…. A+++

by Rob Lewis on bits
Your area: Ringwood
Why did you choose us?: Y

I was very pleased with the professional and courteous service I received from BITS. They even saved me money! their original diagnosis (and one from a competitors) suggested I needed a new motherboard, when this turned out not to be the case and was in fact a very hard to find virus. They removed the virus and presented me with a much lower bill than I was expecting.

I would not hesitate to recommend Bournemouth IT Solutions to anyone