Business IT Support

01202 767 929
117 Old Christchurch Rd, Bournemouth Centre, BH1 1EP

Laptop, Computer & PC

Repairs, Services & Upgrades

Bournemouth, Poole & Christchurch


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Technicians with years of experience

Our in-house computer repair technicians have many years of experience repairing many different makes and models of computers, laptops & PCs.

We differ from many other laptop and pc repair shops, we perform repairs down to a component level to give you the best price.

If you are experiencing any problems that are not listed below, please contact us and we will be happy to assist you and provide a quote.

We will give you free honest advice as to what your repair options are and how much it will cost.

Total cost of repair

£29 (fixed labour charge)

+ parts if required

 

All prices include:

  • VAT
  • Labour
  • One year guarantee*
  • An optional Free collection or return of your computer from home, work or Uni
  • An optional Free Laptop to use whilst yours is being repaired. Available on request, subject to availability.
Laptop keyboard replacement
DVD / CD / Blu-ray drive replacement. See also Band B
Windows 7 login password removal, recovery or reset. See Band C for Windows 8 & 10
Battery replacement (battery not holding charge), for any other power issues please refer to Band D
Valeting – de-dust and internal clean. Thorough clean of your laptop / computer inside and out. See Band C for overheating or noisy fan.

Total cost of repair

£49 (fixed labour charge)

+ parts if required

 

All prices include:

  • VAT
  • Labour
  • One year guarantee*
  • An optional Free collection or return of your computer from home, work or Uni
  • An optional Free Laptop to use whilst yours is being repaired. Available on request, subject to availability.
Virus Removal
Touchpad / buttons not working
Laptop screen repair/replacement
Internet, wireless or connectivity issues
Windows operating system re-installation
Data backup ○ Data transfer. You can also see the data recovery page
Hard drive replacement including Windows installation / upgrade / cloning
Damage report for an insurance claim (payment refunded if we carry out the repair)
DVD drive not working (software related rather than a faulty drive), webcam not working, no sound from speakers or printer not working

Total cost of repair

£59 (fixed labour charge)

+ parts if required

 

All prices include:

  • VAT
  • Labour
  • One year guarantee*
  • An optional Free collection or return of your computer from home, work or Uni
  • An optional Free Laptop to use whilst yours is being repaired. Available on request, subject to availability.
Hinge repair / replacement
Windows 10 upgrade / installation
Blue screen of death / error codes / error messages
Running slowly / crashing / freezing or not responding
Windows 8 & 10 password removal. See also Band A for Windows 7
Windows issues including: software issues ○ pop-up error messages ○ login error message ○ profile or user account issues...
Startup issues including: not loading/booting up ○ freezing during startup ○ Windows updates issues ○ blank screen with cursor...
Overheating / noisy fan (if required, laptop fan is £10 – £20). Part of the service is valeting: de-dust and internal clean. Thorough clean of your laptop / computer inside and out, and if needed Thermal Compound will be replaced.

Total cost of repair

£79 (fixed labour charge)

+ parts if required

 

All prices include:

  • VAT
  • Labour
  • One year guarantee*
  • An optional Free collection or return of your computer from home, work or Uni
  • An optional Free Laptop to use whilst yours is being repaired. Available on request, subject to availability.
Custom built PC
Beeping on startup
Full Computer Service
Motherboard (mainboard) repair / replacement
BIOS / CMOS password reset / recovery / removal
A dropped / smashed laptop, notebook or netbook
Graphics Chip GPU repair (reflow, reballing or replacement)
Liquid spillage / damage. Call asap. Time is of the essence and the longer you wait, the more damage the liquid spill can inflict (corrosion, etc.)
Display issues including: flickering ○ Distortion ○ No display ○ No backlight ○ Dim/dark screen ○ Blank/black screen ○ Coloured bars/lines on screen
Ports issues including: broken USB port ○ Broken audio jack ○ Broken LAN (Ethernet/Internet) port ○ Broken / wobbly laptop power socket (DC jack power pin connector)
Power issues including: keeps shutting down ○ Continuously restarting ○ Randomly switching off ○ Power supply/charger issues ○ Battery not charging ○ Laptop, computer or PC not turning on

Remember if your computer problem isn’t listed please contact us, we may still be able to help.

Please note:

○ Payment on completion of your repair.

○ Any cancellation of repairs is subject to a cancellation fee (half the fixed labour charge).

○ If your computer hard drive is faulty or the operating system is corrupted and needs reinstalling and you want to recover your data, there would be an extra charge for these additional/optional services.

○ Your repair will take 1-5 working days. £20 VIP – express service available (same-day repair where possible). If parts need to be ordered, repair may take longer.
If parts are required, you will be contacted with an updated quotation prior to any repair being undertaken, otherwise the repair will proceed without further reference.

 

Customer Reviews

Our Laptop Repair service is rated 4.8 out of 5 from 45 reviews.



Questions and Answers

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asked 1 year ago by BITS Support