Our Apple Mac repair technicians have many years of experience repairing all different models of Macs.
We differ from many other Apple Mac repair companies, as we perform repairs down to a component level using micro-soldering under a microscope (schematics, diagrams & boardview) to save your expensive hardware, giving you the best repair price.
If you are experiencing any problems that are not listed below, please contact us and we will be happy to assist you and provide a quote.
Please feel free to call us and we will give you free honest advice as to what your repair options are and how much it will cost you for your out-of-warranty Mac repair.
+ parts if required
( 949 TL for iMacs, MacBook Pros 2016 onwards and MacBook Airs 2018 onwards)
|Data backup / transfer from a healthy hard drive. You can also see the Data Recovery page|
|Internet, wireless or connectivity issues (if required, new wireless card is around £30)|
|Insurance repair, damage report for an insurance claim (payment refunded if we carry out the repair)|
|Mac login / admin password reset / removal / recovery. See also Band C for PIN code removal|
|Overheating / noisy fan|
|Sound / speaker issues|
|Upgrade/downgrade to any OS X (e.g. El Mojave)|
|Virus / malicious software removal|
|Valeting – de-dust and internal clean. Thorough clean of your Mac inside and out, making it free from dust & contaminates|
|Installation of the latest OS X|
+ parts if required
|Battery not charging / battery replacement|
|Boot Camp helps you install Microsoft Windows on your Mac (dual-boot)|
|Hinge repair / replacement (£129 for iMac stand hinge repair)|
|Keyboard not working, (if required, new keyboard is around £40)|
|Mac is slow, crashing, freezing or not responding|
|Screen repair / replacement|
|Trackpad not working, (if required, new Touchpad is around £40)|
+ parts if required
|Beeping on startup|
|Broken USB port or audio jack|
|Display issues including: flickering ○ distortion ○ no display ○ no backlight ○ dim/dark screen ○ blank/black screen ○ coloured bars/lines on screen|
|EFI password removal, “Enter your system lock PIN code to unlock this Mac” or similar message. See also Band A|
|Liquid spillage / damage - from £129
Call asap as time is of the essence and the longer you wait, the more damage the liquid spill can inflict (corrosion, etc.)
|Logic Board replacement. Logic Board repair from £129|
|Power issues including: Mac won't turn on ○ keeps shutting down ○ continuously restarting ○ randomly switching off ○ power supply/charger issues ○ MagSafe socket replacement|
|Startup issues including: spinning wheel ○ stuck on apple logo ○ stuck on progress bar ○ Kernel panic ○ not loading / booting up ○ grey, blue or white screen ○ folder with a question mark? (for MacBook Pros 2016 onwards and slim iMacs £159, see below)|
+ parts if required
|This pricing band covers the same issues listed in BAND B & C, but ONLY for the following models:|
|- All USB-C MacBook Pro's (2016 onwards)|
|- All USB-C MacBook Air's (2018 onwards)|
|- Slim iMac's (Late 2012 onwards - Without the SuperDrive/DVD Drive)|
|- MacBook 12" (2015-2017)|
○ Payment on completion of your Mac repair.
○ Any cancellation of your Mac repair, is subject to a diagnostic fee (half the labour charge).
○ If your computer hard drive is faulty or the operating system is corrupted and needs reinstalling and you want to recover your data, there would be an extra charge for these additional/optional services.
○ Your Mac repair will take 1-3 working days. £20 VIP – express service available (same-day Mac repair where possible). If parts need to be ordered, repair may take longer.
If parts are required, you will be contacted with an updated quotation prior to any repair being undertaken, otherwise the repair will proceed without further reference.
○ Total cost of your Mac repair = Fixed labour charge + parts (if required). If parts are required, you will be contacted with an updated quotation prior to any repair being undertaken, otherwise the repair will proceed without further reference. If you have any questions regarding the repair price, please contact us, or request a call-back to discuss it.
Excellent service. Good price. Diagnosed the problem over the phone. Collected and repaired my Mac book within 24 hours. Collected and delivered at no extra charge. Friendly and polite. Would definitely use again. Thank you very much.
I have an ageing, but nonetheless pristine IMac (2007) and after advice from yourselves, had extra RAM and a Flash drive fitted to replace original hard drive. Excellent work, the IMac is now better than new in 2007, its never been so fast. Have recommended a colleague to have the same upgrade as you fitted for me. He lives in Australia which is a pity otherwise he would also have come to BITS on my recommendation. Well done, great staff and first class service and work.
My MacBook Pro died just 2 days before I was going away for a month. I didn't think that there was any chance to get it fixed before I left but I phoned BITS anyway. Within a couple of hours they had come and collected the laptop and in the evening I was phoned with the diagnosis: a faulty disk. By about 11am the next day I got a phone call to say it was fixed and Yosemite installed and by 3pm it had been delivered back to me with a box of chocolates. Amazing!
The screen on my Macbook died. BITS collected my laptop, diagnosed the fault and replaced the back light cable. It was returned to the office and as they have a mobile credit card reader, I didn’t even have the hassle of driving to them. Excellent service – thanks for the chocolates.
My 8 year old MAC book pro was banished by Apple and Apple resellers as too old to fix! BITS came to the rescue and not only resurrected it by replacing the hard drive but made it run better than it has in years! Thank you so much. The service was excellent, cost effective and hassle free.
Bits fixed my macbook pro a few months ago and I received a great service. Today I had an emergency with my work laptop and needed an adaptor for my charger asap and they went out of their way to resolve my problem. Great service and customer care too!! Would highly recommend them (especially if you are not techy like me) because they are very helpful!
Great service and great communication. I would have no hesitation in recommending friends and family for BITS. Thank you for sorting my dead Mac Air and bringing it back to life. Many Thanks, Arnie…
Very helpful and efficient service, resolves my iMac hard hard drive problem and replaced it with my own supplied SSD. The transfer of data from my Time Machine was very successful. Well done, will use Bits again in the future
My hard drive stopped being recognised by my mac air & Bits helped retrieve all my data from the device and am so happy that i now have all my files back. Thankyou to the team at Bits for your efficient and friendly service
I first used BITS for data recovery and to install a new SSD in my MacBook Pro and then again recently to re-flow the GPU on the same laptop. On both occasions the service has been fantastic! Very honest and professional but very friendly. Great value for money service with a reasonably quick turnaround, would certainly recommend them to anyone!
Always an excellent service with BITS – I recommend them wholeheartedly to anyone who has Mac troubles!